2nd And 3rd Line IT Support Analyst Edinburgh Mac Windows job in Musselburgh at Monster UK

2nd and 3rd Line IT Support Analyst - Edinburgh - Mac - Windows

Company: Monster UK

Location: Edinburgh UK

Date Posted:Feb 02, 2017

2nd and 3rdLine IT Support Analyst - Edinburgh - MS Windows - Mac OSX- MobileOur higher education client based in Edinburgh has an exciting opportunity for a 2nd and 3rdLine IT Support Analystwho can provide advice, guidance and support on the use of a wide range of IT services to staff and students. You will be assisting with the configuration and use of computers, mobile technologies (laptops, tablets and smart phones), printers and other computing technology.Essential Skills:Experience of providing hands-on, face-to-face support over multiple, local sitesExperience configuring computers, mobile devices and printers.Experience in analysing, diagnosing and resolving computing problemsExperience in supporting and administration Mac OSXExperience in supporting MS Office, Outlook, and WindowsExperience of carrying out full-cycle support from initial call to fault resolutionDesirable Skills:Project Management experience,System configuration management and networking experienceWindows 10 and previous experience supporting printers and Linux.Previous experience of working within a higher education organisation would be advantageous.Parity - Source, Develop, TransformParity Professionals Ltd acts in the capacity of an Employment Business when providing contract work finding services. View full job description
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