Account Handler job in Bristol at EXPD8

Account Handler

Company: eXPD8

Location: Bristol UK

Date Posted:Apr 24, 2018

Account Handler vacancy at eXPD8Location: Central BristolSalary: £18,000 – 23,000 (depending on experience). eXPD8 Ltd is looking for an ambitious, hardworking and motivated Account Handler to join our central office based in Bristol. This is an excellent job opportunity that will allow you to work with some of the biggest entertainment Studios as well as well-known beauty and health brands. As an Account Handler, you will be providing excellent service; delivering the account for the client and our customers and making sure that the SLA is complied with. You will be supervising merchandisers' work and making sure that the internal eXPD8 requirement and processes are adhered and implemented on time and within budget. A Brand Ambassador for eXPD8 and your clients, you will develop, engage, motivate and inspire your team to success! Main responsibilities:·         -Delivery of a structured plan for each activity·         -Proactively reviewing client data – identifying, resolving and reporting compliance issues·         -Clients reporting requirements are understood and planned·         -Providing reports to clients with photographs and insights·        -  Respond to client queries on behalf of the Account Management team·        -  Regular updates to Line Manager and function and attending, supporting and inputting to  regular client review meetings.·         -Managing client requests and demands proactively·         -Actively seek and grow the accounts  Person Specification Essential  ·        - 5 GCSEs at grade C+ (including minimum Maths and English grade B+) or functioning skills level 6-9·         -Strong communication with excellent spoken English·      -   An organiser and planner – has good plans which they implement well with contingencies in place·        -Self-starter with the ability to work as part of a team·       -  Effective Time Management; prioritising workload, delegation and using own initiative to ensure delivery is achieved·      -   A proven background in customer service administration environment, multitasking, prioritising and solution focused·         -Able to work under pressure, to prioritise and use own initiative to ensure delivery is achieved·         -Problem solver – owns them, resolves them logically and effectively·         -A positive and enthusiastic person with a creative and curious mind. You must strive for perfection Desirable·        - Proven management skills·         -Effective scheduling of people and tasks efficiently with built-in contingencies in place·         -Manage budgets effectively using rate cards and client quote comparisons·        - Results driven strategic thinking·         -Proven experience in effective Client Relationship Management with accounts that are successful and profitable As a guardian of your accounts, you will provide recommendations to the business with the most effective methods of delivering the clients requirements. You will be managing expectations, building future plans & forecasts and handle relationships to deliver a joint plan built and tailored by your team. What we offer:·         Health cash plan·         Development and progression opportunities·         Exciting and fun work environment. If you think you have the skills and passion, please send your CV straight away! We are proud to be a Disability Confident Employer. Please let us know if you require us to make any reasonable adjustments to accommodate your requirements throughout the recruitment process.  View full job description
JobCentre Plus 6 months ago
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