Account Manager Catering And Hospitality Services job in London at Sodexo Ltd

Account Manager (Catering and Hospitality Services)

Company: Sodexo Ltd

Location: London UK

Date Posted:May 04, 2018

We currently have an excellent opportunity to progress your career in our Independent Schools business. As Account Manager, you will be responsible for leading the delivery of catering and hospitality services to a cluster of client sites in London and the North/North West Home Counties (Bedford, Brentwood, Buckinghamshire and Hertfordshire). With self-motivation, ambition and strong people & leadership skills, you will ensure outstanding service delivery that exceeds our client and customer expectations.This is a fantastic opportunity and will allow someone to utilise their networking skills and develop within a quality focussed business. The role would suit a team player with a strong attention to detail and highly motivated for a new challenge.Find out more about Independent schools:  Package descriptionH2 role with 15% bonus potential and flexible benefits schemeMain responsibilitiesOversee approx. 10 independent school contracts in London/South region, covering sites in Bedford, Brentwood, Hertfordshire and Buckinghamshire, developing strong client relationships and engaging multiple teams to deliver a high quality offer.Effectively manage complex client and customer relationships and seek to evolve new business opportunities, sell services and support bids/mobilisationsLead and inspire site based direct reports and a large workforce of predominantly catering/hospitality professionalsDeploy and advocate the ‘Fresh Food From Scratch’ offeringEvaluate financial performance to develop action plans to improve financial performanceManagement, reporting and monitoring of performance and accounts to ensure control of spending and budgetsForecasting and budgeting and preparing month end reports for clients and SodexoManage compliance including standard operating procedures, purchasing, statutory requirements (health and safety) and DBSEnsure that H&S procedures and standards and central H&S directives are being complied to, including ensuring that contractors comply with necessary standards Ideal candidatePrevious experience in a similar senior operational role, ideally within a regional capacityExperience of managing outsourced soft services, ideally catering, hospitality and housekeepingA strong interest in food trends, innovation and the food services industryDemonstrable track record of developing successful operational strategies and relationships across a portfolio of contracts - An entrepreneurial flair is desirable.A collaborative working style and proactive approach to challengesKnowledge of risk and compliance processes, protocols, escalations and resolution methodsProven financial acumen essential with demonstrable commercial experience and business acumenProven track record of leading and managing experienced operators and large numbers of employeesExcellent communication, influencing and facilitation skillsSelf-motivated;  able to define and articulate a vision for their business and recruit, lead, and motivate a talented team to deliver this vision  About the companyIn the UK and Ireland, Sodexo employs some 35,000 employees to deliver integrated facilities management services to clients at over 2,000 locations in the corporate, healthcare, education, leisure, defence and justice sectors. With an annual turnover of over £1bn, we provide everything from catering, cleaning and reception to security, laboratory and grounds maintenance services, enabling our clients to focus on their core business.Sodexo and our clients are committed to safeguarding and promoting the welfare of children and adults within a regulated activity. Certain roles will require applicants to undergo screening appropriate to the post, including checks with past employers and the Disclosure and Barring Service (DBS) and/ or Disclosure Scotland.Keywords:Account Manager, Regional Manager, Area Manager, Operations Manager, Catering Manager, Catering Support Manager, Area Support Manager View full job description
JobCentre Plus 6 months ago
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