Account Manager Enterprise job in London at Yext

Account Manager, Enterprise

Company: Yext

Location: Soho UK

Date Posted:May 03, 2018

Job Title: Account Manager, EnterpriseLocation: LondonSalary: £57,000 - £63,000 Advert posed on: May 3, 2018Closing date of advert: May 31, 2018Yext is the leading Digital Knowledge Management (DKM) platform. Yext's mission is to give companies control over their brand experiences across the digital universe of maps, apps, search engines, voice assistants, and other intelligent services that drive consumer discovery, decision, and action. Today, thousands of businesses including brands like Taco Bell, Rite Aid, and Steward Health use the Yext Knowledge Engine™ to manage their digital knowledge in order to boost brand engagement, drive foot traffic, and increase sales. The rapidly growing Northern European office is a cross functional team of Sales, Account Management, Marketing, Sales Engineering and Sales Development professionals responsible for growing Yext’s revenues. With a focus on 1200 of the largest brands across the UK & Northern Europe and with a thriving business globally, we work with brands across Automotive, Financial Services, Retail Banking, Insurance, Retail and more. We are looking for an Account Manager based in London to support up to 40 current Yext customers. You will be responsible for new client implementation and relationship management as well as ensuring adoption and engagement with the Yext platform. Yext Account Managers play an integral role in our business by building strong working relationships with each and every client, driving annual renewals and upsells. Account Managers will work with cross-functional teams including Sales, Business Development and Product Management to accelerate usage and relay client needs.  ResponsibilitiesEstablish trusted relationships with clients by maximizing engagementEnthusiastic engagement with clients across portfolio • Ensure client expectations are exceeded consistentlyDrive upsell opportunities into Yext’s existing client baseTransition new clients into the company seamlessly and create consistent process across all clientsDevelop standard methodologies and process strategiesUnderstand client business goals and anticipate future needs to deliver optimal solutionsEnsure client is able to fully leverage Yext to meet their performance and operational efficiency goalsConduct check in points with key clients • Extraordinary communication skills and organized project managementElicit client feedback to act as internal advocate for our clientsCommunicate regularly with the customer to evaluate satisfactionMinimum RequirementsBA/BS degree. In lieu of degree, Ideally 2 + years’ relevant skills or equivalent experienceExperience in Digital/Technology Account ManagementExtraordinary client service and relationship skillsStrong analytical and problem-solving skillsHighly competent at time management and prioritizationExperience in data analysis and Excel workLeadership in developing world class client presentations / QBR leadershipAbility to thrive in an agile environment with tight deadlinesDie hard drive to make clients successful  Preferred RequirementsBlend of consulting, search, technological and/or display experienceExperienced in on-boarding clients; implementation and integration experienceCompensation, Benefits & PerksYext offers the following exceptional benefits: competitive compensation, pension with match, unlimited snacks, daily meal allowance, paid time off, and excellent health/dental/vision insurance. We treat our employees well and offer tremendous growth opportunities. Challenging work pushes our people to be creative in a casual environment that is caring, fun, and collaborative. We believe that when you have smart, happy people working together you can produce something special.About  Yext has been named a Best Place to Work by Fortune and Great Place to Work® as well as a Best Workplace for Women. Yext is headquartered in New York City with offices in Berlin, Chicago, Dallas, Geneva, London, Paris, Tyson's Corner, San Francisco, Shanghai, and Tokyo. Learn more about the Yext team and culture on , our , and our . Yext is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.  View full job description
JobCentre Plus 11 months ago
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