Account Manager job in Leicester City at Monster Job Warehouse

Account Manager

Company: Monster (Job Warehouse)

Location: Leicester UK

Date Posted:Nov 07, 2013

An exciting opportunity for an Account Manager to join the 'on-site' division of successful Reprographics Company based in LeicestershireThe purpose of the Account Manager is to manage the entire scope of all of the contracts within their remit, to ensure that all Client, People, Process and Finance aspects are managed to their best results. The purpose of the role is also to maintain and develop new revenue opportunities with portfolio client base.Responsibilities:- Set and maintain excellent client relationships at all levels- Undertake Service Review best-practice on a consistent and continual basis.- Identify and develop new account opportunities, actively increase the sales revenue for each contract- Effective follow-up of all client related concerns and queries- Management of annual staff reviews, staff performance, training and succession planning- Management of staff related administration; i.e. holiday, absence and the WTD- Resource management for both temporary and permanent positions- Manage the day to day delivery of all contract related services- To develop best practice and ensure that staff are trained accordingly- A demonstrable ability to deal with a wide range of conflicting demands- Take responsibility for annual budgeting and business planning processes- Take responsibility for the financial performance of the account, monitoring sales and contribution targets throughout the year- Write and present the monthly MIR, providing dialogue about financial, operational and people performance within the account- Overseeing the production of the monthly accounting and reporting- Establish and maintain excellent vendor management relationships for both the client and their On-Site division ensuring best practice is employedSkills and Experience:- Experience in an outsourcing contract environment- Experience in a document management environment (ideally print-room based)- An ability to analyse and manage financial information- Experience of managing a team is essential- An ability to negotiate tactfully, rationally and persuasively- Excellent written, presentation and oral ability- Leadership and project manager who works well at all levels- A self-motivator with professional standards View full job description
JobCentre Plus 6 years ago
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Account Manager jobs in Leicester City

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