Admin Helpdesk Assistant job in Eastleigh at Kingdom Services Group Limited

Admin / Helpdesk assistant

Company: Kingdom Services Group Limited

Location: Southampton UK

Date Posted:Apr 13, 2018

An excellent opportunity has arisen for an Administration Assistant / Customer Service operative to join Kingdom Services Group Ltd, working at a busy shopping centre.In return we offer a company award scheme, optional work place pension, career progression and access to a substantial free online training academy for professional development.Shift Pattern: Average of 25 hours per week, 5 days out of 7 including alternating weekends, 10.00 am - 15.00 pmPay: £8.50 per hourPerson SpecificationTo be considered for this position, you will need:• A full five year checkable employment history• Excellent customer service skills• Excellent interpersonal and communication skills• An ability to work as part of a team• An enthusiastic, self-motivated and flexible approach• IT skills, good working knowledge of MS Office• Previous Reception or Helpdesk experience, good customer service and an ability to stay calm under pressure• Positive, professional and approachable person• Good organisation and problem solving skills• Ability to work  on own initiative and as part of a teamDuties:• Maintaining a positive and professional environment in which to receive guests• Ensuring that every ‘service user’  is greeted positively and professionally• Ensuring that all occupier specific protocols are followed and that Guests are directed appropriately• Responding promptly and professionally to internal and external telephone calls and emails and handle effectively to a satisfactory conclusion• Ability to multitask under pressure whilst maintaining a high level of accuracy and quality of work• Liaise with the facilities department on fault reporting• Liaise with Housekeeping to ensure the reception environment is effectively maintained• A range of general administrative duties are included within this role  View full job description
JobCentre Plus 1 year ago
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