Admin Assistant job in Northampton at HCA International

Admin assistant

Company: HCA International

Location: Northampton UK

Date Posted:Nov 13, 2017

About the facilityThis is an opportunity to join a growing business unit within HCA Laboratories, that is focused on top-quality customer service. Our operations are run out of the business unit’s main site in Cambridgeshire, where we have a small, friendly and committed team ready to help with our customers’ needs. The role we are recruiting for will be based in Northampton.HCA Laboratories has over 35 years’ experience in providing diagnostics services for hospitals, GPs, and other healthcare providers. We cover all disciplines in pathology, with each laboratory equipped with the best available analytical instrumentation.As part of the team you will have access to all of HCA’s fantastic benefits.Job DescriptionThis is an excellent opportunity for an Admin Assistant to join us, based in Northampton. They will carry out general administration activities to support the company to deliver a high quality service, working closely with our customer service and operations team, clients and clinicians.Hours and shifts: 20 hours/week. 13.30-17.30, Monday to Friday Salary: £18,500 (pro rata)Duties and responsibilitiesLiaise over the phone, email or in-person with clinicians, pathologists, clients and colleagues to deal with enquiries and resolve issuesReceive hospital request forms and microscope slides, and upload and update patient case records accordingly, including entering medical information onto the computer systemEnsure efficient turnaround of all cases including identifying, preparing, packaging and dispatching samplesUpdate and maintain information for the running of unit, including trackers and databases. Deal with records / client accountsEnsure patient and staff information remains secure and confidential. Comply with local and national policies for the safe, secure and confidential processing and management of patient and other informationOther general office duties, and responding to issues as they ariseSkills and experienceExperience of working in Customer Service is essentialPrevious experience in a healthcare environment is desirableExcellent typing skillsExcellent communication skillsComputer literateAbout the individualThe successful candidate will be a good communicator and able to work independently. They will be a fast worker, with the ability to prioritise and meet targets. Attention to detail is essential. To apply please visit the HCA Careers website (link below) View full job description
JobCentre Plus 1 month ago
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