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Analyst - Temp
Main Responsibilities: * To work with commercial teams to define customer MI requirements * Undertake MI projects as required by the business in line with customer expectation * Generate reports using ICT/database systems and use these to assist in analysis in order to make informed business decisions such as: - maximise efficiency of contact centre performance - pricing and target profitability of client accounts * Act as subject matter expert to the business on data and MI related topics * Ensure timely delivery of all reporting deliverables within the team * Liaise with underwriters, commercial team, finance, operations and others to maintain an understanding of ongoing business needs * Monitor quality assurance of reports Job Requirements: * Strong technical & analytical competency * Excellent communication skills both internally and with customers * Self motivated * Calm and capable under pressure * Well organised with the ability to work to strict deadlines * Clear and concise verbal and written communicator * Excellent MS Excel skills including Vlookups, Pivot Tables, Data manipulation techniques * Experience of v lookups is essential * Prior experience as a MI Analyst is preferred * Proven ability to interpret and present report result * Able to work to tight monthly deadlines and fill in for other team members during busy periods * Macro (VBA) experience an advantage * Business Objects experience an advantage If you are available immediately for a temporary role and have the relevant experience required then please contact us now!...View full job description
From CV Library
- 07 Feb 2012
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