Apprentice Administrative Assistant job in Corsham at Serco Limited

Apprentice Administrative Assistant

Company: Serco Limited

Location: Corsham UK

Date Posted:Aug 19, 2017

Serco is a FTSE 250 international service company which combines commercial know-how with a deep public service ethos.  We improve services by managing people, processes, technology and assets more effectively. We advise policy makers, design innovative solutions, integrate systems and - most of all - deliver to the public.  Serco supports governments, agencies and companies who seek a trusted partner with a solid track-record of providing assured service excellence. Our people offer operational, management and consulting expertise in the aerospace, defence, education, health, justice and immigration, local government, science, technology, transport and the commercial sectors.Apprentice Administrative AssistantSerco Ltd (Skynet)MOC Hawthorn1001 Skynet DriveCorshamWiltshireSN13 9NPWorking Week - 39hrs, Monday to Thursday 8am – 5pm & Friday 8am – 4pmWeekly Wage - £192.30 (£10,000 per annum)Expected Apprenticeship Duration - 13 months minimumInterview Start Date - 20/09/17Brief overview of the vacancyYou will undertake a range of service delivery activity within an office environment including mail room activity, room and catering bookings, copying and duplication, filing and data retrieval. This includes the efficient operation of Reception and Registry.Training DetailsApprenticeship Framework - Business Administration and Law – Business and Administration (CFA)Vacancy Type – IntermediateTraining to be Provided - L2 Diploma in Business AdministrationFunctional Skills in English, Maths and ICT, as requiredNo College attendance required.Vacancy Full DescriptionSerco has a strong commitment to apprentices and training and as a successful Serco apprentice, you will be provided with unparalleled support throughout the duration of your programme.You will be helped to build relationships with peers, allowing you to achieve your professional development objectives.Your duties will include the following:Efficient operation of Meeting Room Booking system to include booking of catering requirementsAssisting with the provision of meeting room facilities and services including IT and VTC set upMeet and greet visitors, liaise with hosts to ensure visitors are processed appropriatelyRespond to incoming telephone callers, answer queries, re-route telephone enquiries to appropriate internal contactOperate local Registry administration (maintaining the register of protectively marked files including internal movements/despatch, destructions and auditing)Input Help Desk requestsManages mail in / out to include delivery of post itemsCarry out admin tasks such as, but not limited to, photocopying, binding, shredding and laminatingAllocation of pool carsMaintain stationery and printer cartridge stocks for the buildingMaintain and update site telephone list and desk allocation listsKeep reception in a clean and tidy fashionProvide Admin Support to the FM Hard Services TeamSupport the FM Office Services Manager when requestedDesired skillsThe postholder will have;A good standard of EnglishGood Microsoft Office skillsStrong verbal and written communication and organisation skillsPresent a professional and positive approachThe desire to continually improve service provided to the customerDesired personal qualitiesWe are looking for somebody who is enthusiastic, reliable, determined and hardworking, self-motivated and who is happy to constantly learn and develop new skills with an interest in Business Administration.Desired qualificationsGCSEs Grades A to E in Maths, English and ICT (or acceptable equivalent).You will also need to complete an on-line initial assessment, which will help us guide you to the most appropriate programme to meet your needs.Future prospects Serco is a multi-national company that is able to offer a wide range of career and further job opportunities both within the UK and worldwide.  Our people management programme encourages internal advancement and active support is given to all employees’ Continuous Professional Development.Things to considerIt is essential that you are able to travel daily to MOC Hawthorn, Corsham, Wiltshire to arrive on time for work.You will be required to undergo security checks, which includes a check of criminal records.  You must be able to meet the minimum requirements to hold a UK Government Security Clearance.You may occasionally have to deal with difficult visitors and callers although full training and support will be given.On occasion we receive significantly more applicants than expected for some vacancies and under such circumstances we reserve the right to bring forward the closing date of the advertisement. We therefore strongly advise you to apply for the role promptly to avoid disappointment should the closing date be brought forward. Serco is committed to equal opportunities and requests any potential applicant to contact the Serco Recruitment Team on 0345 010 4000 as soon as possible if an applicant has any additional queries, requirements or will need additional time in submitting an application should the closing date of the advertisement be brought forward.  View full job description
JobCentre Plus 1 year ago
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