Apprentice Guest Service Assistant Night Work job in Salford at Babcock International

Apprentice Guest Service Assistant (Night work)

Company: Babcock International

Location: Salford UK

Date Posted:Mar 14, 2018

Exciting opportunity to complete an Apprenticeship Programme in Hospitality with a friendly employer delivered by an award winning provider! This is a multi-skilled position working on reception, serving on the bar and waiting on Apply Today!guest Service Assistant (Night time hours between 10pm-7am - ONE shift a week day time hours between 8am-8pm. Being a Guest Service Assistant (GSA) means being the person who makes our guests feel welcomed and pleased with their choice of accommodation. It means taking and showing pride in your hotel and delivering a great guest experience consistently. As a GSA you may be the first person a guest encounters at our hotel so you’ll need to be friendly, professional and confident. You’ll be the person a guest turns to if they have any concerns or complaints and you’ll be empowered to make things right. Front of house- taking booking, dealing with enquiries and orders Waiting on serving food and drinks Keep working areas and surfaces clean and tidy. Housekeeping duties, cleaning all areas Follow health and safety policy and procedures and be aware of individual responsibilities under legislation. GSAs are the beating heart of our hotel; they get involved in everything from serving at the bar, preparing breakfast, and taking reservations, to ensuring our housekeeping and maintenance teams are aware of any issues. You’ll need to be great at juggling tasks and turning your hand to many different things. We’re looking for individuals who can really shine in a busy setting, who are comfortable and confident in meeting and engaging with new people and who have a passion for great customer service. Practices and processes can be taught, but pzazz is what comes naturally to our GSAs and is what makes them special. Preferred Skills •articulate and communicative •numerate •good interpersonal skills •organised and systematic •concerned with quality of product and service •computer literate •team worker View full job description
JobCentre Plus 1 year ago
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