Apprenticeships At Plusnet Sheffield job in Rotherham at The Source Academy

Apprenticeships at Plusnet Sheffield

Company: The Source Academy

Location: Sheffield UK

Date Posted:May 04, 2018

About PlusnetPlusnet is a Yorkshire based ISP with a unique brand identity. It's a fast paced environment yet our offices have a distinctly friendly and informal feel to them - we know that you can do great business without the suits. We believe in making a difference, team work and putting the customer first in everything that we do. It's an approach that's allowed us to keep delivering award winning products and services for nearly 20 years!Whatever your career ambitions, Plusnet is committed to giving you the skills and support that you need in order to achieve your goals; whether it's training and development or just a breather over a game of table tennis or pool!Of course there's lots of other reasons to work at Plusnet; we'll support you through a wide range of "Plusnetter" perks including free staff broadband & phone packages, pension, bonus & shares scheme and numerous discounts on items such as cinema tickets, mobile tariffs, city parking, gym memberships and much more!So, if you're looking to think creatively, challenge yourself and make the decisions that matter - we'd love to hear from you!About the job This is a brilliant opportunity to gain a qualification whilst learning on the job and having fun whilst doing so! This isn't your everyday call centre role, our agents use wireless headsets to have proper conversations with customers; we don't use scripts. If you enjoy speaking to people and helping them out then this is the role for you!We have a variety of roles available in the different points of a customer's journey which include Sales and Retentions, Provisioning and Technical Support.As an Apprentice you will…To be able to thrive in a fun but fast paced environmentWillingness to learnHave a desire to helpBe comfortable talking to a variety of different peopleTo be able to succeed in this role, you must have the following skills and experience…Work between 7:30am and 10:30pm, Monday to Sunday on a variety of different shiftsAssisting customers on enquiries such as the best Plusnet packages, order updates and technical issuesProvide excellent customer service, working in a busy call centre environmentWork alongside The Source Academy to gain a qualification "Due to the allocated shift pattern for this vacancy, unfortunately we are unable to accept applications from under 18's. This is due to the designated shift pattern for this position not fulfilling the Young Workers Time Directive, outlined here - https://www.gov.uk/rest-breaks-work/young-workers If you are under 18, we do have other roles with suitable shift patterns for young workers, please see our live vacancies at http://www.thesourceacademy.co.uk/job_search " The Source is an equal opportunities employer and positively encourages applications from eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. View full job description
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