Assistant Financial Crime And Fraud Delivery Manager job in Musselburgh at S1jobs

Assistant Financial Crime And Fraud Delivery Manager

Company: s1jobs

Location: Edinburgh UK

Date Posted:May 20, 2017

Overview: Hudson’s clients are seeking the services of an experienced Financial Crime and Risk professional to ensure positive customer focussed outcomes and exceptional customer service in line with the organisations service strategy, risk appetite and Values. The role holder will contribute significantly to identifying and delivering cross entity operational improvement opportunities to gain maximum value from the relationship for the business and their customers. Support the management and assurance of the service providers in line with businesses conduct and operational risk appetites, to ensure relationships are managed in line with contractual commitments and to deliver on First Line of Defence responsibilities, specifically ensuring that the SRM framework is adopted. Principle Accountabilities:  Provide support in building strong delivery and customer focused relationships with Financial Crime suppliers Support the Service Delivery Manager in key activities to enable implementation of the relevant deliverables and operating model Responsible for monitoring, analysing and reporting agreed supplier SLAs and KRI’s; helping manage them to ensure delivery is within agreed tolerances Identify operational supplier service failures and produce incident reports when required with clear recovery plans and root cause analysis Produce and maintain service improvement plans and contribute to ongoing improvement initiatives as an Operational SME Identify opportunities for value add/growth with the supplier and seek appropriate support from key stakeholders to fully realise potential of relationship Operate within the Customer Service Risk and Control framework, effectively monitoring key supplier risks, escalating issues and identifying common trends Help drive fair outcomes for the customer, embedding these principles in all Business and supplier operational processes and policy. Prompt action taken to mitigate issues identified through root cause and outcome/control testing measures Support all relevant internal and external meetings through attendance and production/management of all required documentation that meets agreed quality standards and is available in a timely manner Build effective internal relationships with key stakeholders including Risk and Supplier Management Skills knowledge and experience: The candidate must be able to challenge key stakeholders in a collaborative and constructive manner, have the courage to pose questions to ensure the right, fact based decisions are always made. Ideally experience in Fraud and/or AML including recent experience of using known financial crime prevention and detection systems Good understanding of legal and regulatory issues associated with financial crime in the financial services industry Keen problem solver that will own issues until full resolution Awareness of the control environment with a financial services organisation Strong rapport and relationship building skills with both internal and external customers Well organised and able to prioritise workload in line with tight deadlines and work effectively under pressure Excellent team player with ability to working closely with others to deliver results Awareness and understanding of Conduct Risk If you are interested in this vacancy please contact Kevin McLaren in our Edinburgh office.  Please note you will receive an automated response advising you that we have received your CV. View full job description
JobCentre Plus 2 years ago
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