Client Services Account Manager job in Saint Asaph at JVP Jobs

Client Services Account Manager

Company: JVP Jobs

Location: St Asaph UK

Date Posted:Nov 02, 2017

Client Services Account Manager Driven to go the extra mile…If you’re a natural at building professional relationships over the telephone and always strive to exceed client and colleague expectations, this opportunity provides the ideal challenge to develop a rewarding career as part of the expanding, detail-orientated Client Support team within the fast-paced operations at JVP Group.  Who will I be working with?JVP Group is a fast growing and innovative recruitment advertising and marketing business, providing comprehensive and tailored support solutions for in-house recruitment to a wide variety of employers across the UK. The JVP expanding brand portfolio includes JVP Group, JVP Jobs, and Jobs in North Wales. Taking a proactive and consultative approach to supporting employers, JVP has gained a reputation for high quality and efficient service levels, which has led to the development of an enviable national client base spanning a diverse range of industry sectors and includes clients such as Arriva TrainCare, Boots Hearingcare, Chester Zoo, and Clogau to name a few.So, what will this Client Services Account Manager role entail?Working as part of a flexible, hands on team, you’ll provide high quality support to colleagues and clients (employers), through a wide variety of phone-based and administrative tasks. Following comprehensive training your tasks will include, although not be limited to;• Gathering information from clients regarding vacancies and providing tailored advice• Drafting professional job advertisements• Proactively phoning allocated clients to provide support and ensure campaigns are successful• Provision of software training to clients over the phone regarding the online applicant management portal• Shortlisting and conducting telephone interviews for clients requiring pre-screening support• Assisting with the publishing of approved recruitment adverts online across a wide range of websites and social media channels• Answering the phone in a professional and helpful manner, ensuring customer service queries are dealt with efficiently and effectivelyWhat will I need in order to be considered?• Proven experience within B2B account management / customer service and administration, gained within a busy office environment• High level of attention to detail, with an excellent standard of grammar and spelling• Positive outlook, along with enthusiasm, drive and self-motivation• Proactive approach to work and flexibility towards tasks• Dedicated to go the extra mile for clients and colleagues, exceeding expectations• Exceptional listening and interpersonal skills with the ability to build lasting professional relationships• Strong IT literacy particularly with the internet and Microsoft Word.• Timely and accurate typing and data entry skills• Highly organised with the ability to prioritise own workload effectivelyWhat will I receive in return?Our culture encourages open communication, team work, and business involvement, and you’ll receive comprehensive training and management support, with your hard work and results genuinely appreciated and well rewarded. You will be based within a modern office environment with access to the latest technology to undertake your role effectively.Starting salary:              Competitive, level dependent on experienceAttractive benefits:         Comprehensive training and career development opportunities, 33 days annual leave, complimentary fruit and refreshments provided during office hours, and free onsite parking.Hours of work:                Full time hours, Monday to Friday. Flexibility will be required with working hours to meet client needs.Location:                        Bodelwyddan (Denbighshire, North Wales). Conveniently located near to the A55.How do I apply?If you believe you would shine in this role as part of our passionate and dedicated team, then please include a cover letter within your CV document advising why you think you stand out from the crowd.***Prior to submitting an application*** Please visit JVP Group co uk, JVP Jobs co uk, and JobsinNorthWales co uk  to research our company and services, as the first stages of the selection process will include a telephone interview. View full job description
JobCentre Plus 1 year ago
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