Collections Recoveries Specialists job in Oxford at CV Library Job Warehouse Only

Collections &Recoveries Specialists

Company: CV Library (Job Warehouse Only)

Location: Buckinghamshire UK

Date Posted:Aug 11, 2013

Collections &Recoveries Specialists Customer Service, Debt Collection BLUC8079Milton KeynesSalary £16,800 £18,000 depending on experience plus excellent benefits package including Childcare Vouchers, Loan Car Scheme, Roadside Assistance, Pension, 27 Days Holiday, Onsite Occupational Health, Private Health Insurance, Profit Related Bonus, and more.Our client is the finance company for a wellknown automotive group in the UK and offers finance and insurance services to customers of the Group brands including Volkswagen, Audi, Bentley, SEAT, SKODA, Volkswagen Commercial Vehicles, Porsche, Bentley and Lamborghini. The business offers financial products to enable people to buy cars through car dealerships. We also support the dealer network by providing funding/credit to enable them to purchase the cars they need to fill their showrooms. With this in mind, they are now looking to recruit a number of Collection and Recovery Specialists to join their dynamic and resourceful team who will effectively collect outstanding monies and/or vehicles from customers and relevant third parties. What youll be doing:Taking responsibility for resolving relevant complex complaints, escalations and referral issues, you will answer and manage all Collection and Recoveries inbound calls, undertake outbound calling and letter activities, negotiate payment schedules within authority levels and conduct customer and vehicle tracing and identification enquires to locate missing customers or vehicles.In addition, you will recommend and authorise contract terminations, manage insolvency processes to ensure agreements are managed promptly and efficiently and contribute to the overall strategy of the Collection department.Skills &Experience:Our client is looking for firm but empathetic individuals who can demonstrate excellent customer service and communication skills and the ability to make confident decisions in a fast paced environment.Successful candidates will Contact: Applications must be made via our website - http://www.cv-library.co.uk/cgi-bin/job.cgi?j=A200163846 View full job description
JobCentre Plus 5 years ago
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