Commercial Support Manager – Gloucester job in Gloucester at Brite Recruitment
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Commercial Support Manager – Gloucester

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Company: Brite Recruitment

Location: Gloucester, Gloucestershire

Date Posted: Feb 10, 2012

Principally you will be required to:- •Develop and implement the service improvement plan •Manage a team of both regional and central resources •Work closely with sales and product development teams •Analyse key measures to ensure success for the team •Act as point of escalation for any issues •Lead any change in process or procedure and remain compliant with any such changes •Identify and implement strategies to improve efficiency and effectiveness •Provide coaching and mentoring to Sales Support Team Leader and Credit Control Supervisor Suitable candidates will:- •Have experience of working in a management role within a B2B environment •Have experience of driving change and process improvement •Have a demonstrable commercial acumen •Be highly organised and motivated •Have a very proactive attitude •Be very Customer Service focused •Have experience of staff development •Have excellent communication and prioritisation skills •Have an excellent knowledge of MS Office •Have experience of working within an administrative support role with the IT industry Ideal candidates will also be qualified in accountancy or QBE and have experience within a credit control function...View full job description
From CV Library - 10 Feb 2012
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