Concierge Security Officer job in Esher at Kingdom Security Ltd

Concierge Security Officer

Company: Kingdom Security Ltd

Location: Surrey UK

Date Posted:Sep 08, 2017

An excellent opportunity has arisen for a Concierge Security Officer to join Kingdom Services Group Ltd.In return we offer a company award scheme, optional work place pension, career progression and access to a substantial free online training academy for professional development. **Hours: ** On Average 60 Hours per Week **Shift Pattern: ** Rostered Saturday/Sunday 0800-2000, Monday/Tuesday 2000-0800. Every two weeks Wednesday 2000-0800 **Pay: ** £8.00 per hour. On Site Parking **Person specification:** * A valid SIA licence;* Own Vehicle desirable* A full five year checkable employment history;* Excellent customer service skills;* Previous experience in a similar role is desirable.* Excellent communication skills are required both written and verbal.* Have a good level of judgement professionalism.* IT skills* Physically &medically fit* Be of smart appearance* Enthusiastic and willing to develop new skills* 2 5 years experience would be advantageous* Must have the ability to deal with the emergency services* Must be willing to undertake an enhance CRB **The Role** : Deliver a high quality concierge and security service to our clients **Responsibilities: ** * Act as an initial point of contact* Ensuring overall safety and security of the premises out of hours* Responds to all faults within the premises as discovered.* Monitor access to the premises and visitors* Meeting the requirements of health and safety policies and practices* Reporting incidents and anti-social behaviour* Effective recording of information* Implementing policies and procedures to ensure effective service delivery* Advises management promptly of any signs of problems or concerns about a client* Reporting repairs to maintenance contractors by using appropriate systems* Ensure culture and diversity issues for the clients are considered at all times, and report any forms of discrimination* Control of access to premises Issue keys to secure areas to authorised personnel Ensure Premises are secure Operate and monitor site CCTV system* Management of security lodge, Manage young residents.* Manage visitors to site with signature/badge* Manage visitors authority to visit Form* Monitor/Patrol car park.* Record site Incidents (DOB and IR Reports)* Maintain Customer contact* Alarm Response: Investigation and Write Reports, Excellent Oral and Written Communication skills* Clearly understandable spoken English* Good level of physical fitness* Understand laid down procedures* Methodical organised approach to work* Can work unsupervised **Knowledge and Experience ** * An understanding of Health &Safety at work &the likely issues to occur in a residential building.* A mature &non-judgmental attitude to working with a client group that may present challenging behaviour* Effective Communication - Articulate, ability to communicate effectively with people from all backgrounds &seeks to understand &be understood. Writes clearly &concisely* Teamwork - Considerate &supportive, flexible &responsible Essential* Customer Focus - Builds effective and boundaried relationships, enabling and promoting positive relationships with people from differing backgrounds.* Able to be flexible in approach to responsibilities and to working hours View full job description
JobCentre Plus 2 years ago
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