Contact Centre Team Leader job in Peterborough at Interaction Recruitment
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Contact Centre Team Leader

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Company: Interaction Recruitment

Location: Peterborough, Cambridgeshire

Date Posted: Oct 27, 2011

Key Responsibilities: - Helping to achieve service levels and KPI's - Create and encourage a customer focused environment - Resolve escalated customer complaints - Build strong working relationships with internal colleagues - Training staff Working hours are 39 per week covering 5 out of 7 days.
You will work on a rota basis covering hours up to 8pm at night and working 1 in 3 weekends...View full job description
From Reed - 27 Oct 2011
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