Customer Account Manager job in Solihull at Office Angels
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Customer Account Manager

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Company: Office Angels

Location: Solihull, West Midlands

Date Posted: Feb 13, 2012

As Customer Account Manager the duties would be: * Maximise sales, volume and profit opportunities * Administer inbound & outbound calls to maximise sales in accordance with KPI standards * Be responsible for the accurate and timely completion of administration tasks to recover sales, minimise errors and maintain control of costs * Exercise control to deliver sales and service within budgetary constraints * Ensure queries are dealt with in a professional, timely manner * Achieve a minimum 65% of sales targets set * Utilise new mediums to sell; email, website, text messaging * Contribute to the overall SLA of the department by answering inbound calls within the agreed service level standard and achieve or exceed the benchmark KPI for inbound calls.
Are you Customer focused with Account Management and sales experience looking for your next permanent role in Solihull?...View full job description
From CV Library - 13 Feb 2012
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