Customer Relations Officer job in Portsmouth at IGL Recruitment Ltd

Customer Relations Officer

Company: IGL Recruitment Ltd

Location: Portsmouth UK

Date Posted:Apr 13, 2018

Our client is looking for an experienced Customer Relation Officer to work on a 37 hour per week contract to start on the 16-04-18 until the 13-07-18 with a likely extension to te contract role. CRO role 37 hours per week to be worked over 5 days (Monday to Friday) - based at Paulsgrove office. Ideally the candidate will have :- Customer service experience by telephone and in-personGood communication skills and the ability to deal with a wide variety of customersBe able to work as part of a team to ensure a smooth delivery of the serviceBe numerateHave experience using computers. Training will be givenHave an awareness and understanding of the Data Protection Policy as will be dealing with confidential information.Role info:-You will be a member of a busy front-line team providing help and support to customers at the Housing Office by phone and in-person.The role includes:- Raising repairs to client's properties and liaising with our service providersCashiering - taking payments for all PCC departmentsTaking accurate notice from tenants leaving a client property and ending tenanciesHelping tenants with their rent account queries and some housing management queriesManagement of an area of garages and insurance accountsUnderstanding the purpose of each service offered by housing and using systems thinking principles when making decisionsHelping customers access all housing services and other council departments.To apply for the role of Customer Relations Officer, please click APPLY now and send CV. View full job description
JobCentre Plus 9 months ago
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Customer Relations Officer jobs in Portsmouth

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