Customer Sales Account Manager job in Leeds at IGL Recruitment Ltd

Customer Sales Account Manager

Company: IGL Recruitment Ltd

Location: Sherburn UK

Date Posted:May 16, 2018

CUSTOMER SALES ACCOUNT MANAGER£17,000 -£18,000Based in Sherburn in Elmet - must drive due to locationWe can consider full or part time applications. For part time you must be able to cover sickness and holidays full time.Office based roleWe are recruiting for a friendly, outgoing, organised and customer focused candidate to join our clients team of three based in Sherburn in Elmet. This is a busy and rewarding role, you will be dealing with UK wide customers, dealing with queries and processing orders on Sage 200 for this family run business.WHAT ARE WE LOOKING FOR?Customer focused, down to earth, friendly, team player, good attention to detail, great telephone manner and a sense of humour! You should be computer literate as this is a paper free office.You will be responsible for assisting in the day to day operation of the department. This includes providing an outstanding, professional and first-class experience to all customers via telephone and email communications.What does the role entail -?Delivering excellent customer serviceEnsure delivery of exceptional customer experience always and first-time solutionBe a source of support for all customers and strive to deliver solutions to customer issuesAnswer calls and email promptly and in a professional and courteous manner alwaysProcessing ordersLiaising with the warehouse team to ensure orders are dispatchedWorking to deadlinesArranging customer creditsUp selling on orders where applicableInbound and outbound telephone calls and emails to customers regarding deliveriesAdministration and organisation of onward customer requirementsEfficient in handing queries to other departments for processingDue to the volume of applications we receive if you have not heard from the managing consultant within 1 week please assume you have not been short listed.Kube Recruitment Solutions Ltd. is committed to a policy of equal opportunities in relation to job applications. A copy of our Diversity Policy is available upon request.Kube Recruitment Solutions Ltd is acting in the capacity of an Employment Agency for permanent appointments.To apply for the role of Customer Sales Account Manager, please click APPLY now and send CV. View full job description
JobCentre Plus 7 months ago
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