Customer Service Account Manager job in York at IGL Recruitment Ltd

Customer Service Account Manager

Company: IGL Recruitment Ltd

Location: York UK

Date Posted:May 01, 2018

CUSTOMER SERVICE ACCOUNT MANAGER£19,000 - £20,000 - EXCELLENT HOURS/FRIENDLY TEAM/FREE PARKINGBased outskirts of York, must have own car and drive due to locationWHAT ARE WE LOOKING FOR?Customer focused, friendly, team player, good attention to detail, great telephone manner.You will be responsible for assisting in the day to day operation of the department. This includes providing an outstanding, professional and first-class experience to all customers via telephone and email communications.What does the role entail:Delivering excellent customer serviceEnsure delivery of exceptional customer experience always and first-time solutionBe a source of support for all customers and strive to deliver solutions to customer issuesAnswer calls and email promptly and in a professional and courteous manner alwaysInbound and outbound telephone calls to customers regarding deliveriesInbound and outbound response emailsAdministration and organisation of onward customer requirementsEfficient in handing queries to other departments for processingDue to the volume of applications we receive if you have not heard from the managing consultant within 1 week please assume you have not been short listed.To apply for the role of Customer Service Account Manager, please click APPLY now and send CV. View full job description
JobCentre Plus 4 months ago
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