Customer Service Administrator job in Corby at British Jobs

Customer Service Administrator

Company: British Jobs

Location: Northamptonshire UK

Date Posted:Mar 14, 2017

We have a fantastic opportunity for you to be part of one of the leading banking organisations in the world.Our client Nationwide Building Society are looking to develop and expand customer contact centre teams based in Northampton to provide customers a first class and exceptional customer service experience. With this in mind, we are looking for confident, outgoing candidates who are able to work well under pressure. With an element of product promotion involved, a great attitude and self motivation are also key to being successful in this role. The RoleThe role involves replying to customers via web browser based messages, candidates must have excellent written and communication skillsSome telephone work will be involved.General administration and data input.Skills/Experience NeededPrevious call centre/customer service &administration experience.Empathetic, understanding and articulate.Self motivation, bright and bubbly personality.Confident team player and the ability to confidentially work independently.Confidence in the ability to promote new and current products.Strong communication and listening skills.Organisational skills and able to prioritise case/work loads.Good PC skills and a confident and excellent telephone manner are essential to this role.Wage StructureThe starting wage is £8.45 per hourFurther InformationSuccessful candidates would have to be flexible to work a full time rota from Monday to Sunday between the hours of 6am-10pm, 35 hours per week working 1 weekend day every week.Full training provided No time to be taken off during this periodYou will be required to pass a credit check, a criminal records check and have the past 2 years worth of employment references.If you feel you have the relevant skills and experience APPLY TODAY View full job description
JobCentre Plus 2 years ago
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