Customer Service Advisor job in Musselburgh at Manpower UK LTD

Customer Service Advisor

Company: Manpower UK LTD

Location: Edinburgh UK

Date Posted:Apr 25, 2017

Are you looking to work in a busy, fast-paced environment which delivers excellent customer service? Do you prefer to work in a social environment, as part of a team? Are you a highly motivated individual who gets bored when you’re not challenged? Manpower is currently recruiting for exciting and varied roles within the Fraud team at RBS. The Fraud department at RBS deals with a high volume of inbound communication from customers who may be the victim of fraud. In this role, you will be taking ownership of the customer request, following the correct process in order to solve the customer’s issue. The ideal candidate will not only have excellent customer service skills, but will have excellent attention to detail. On top of that, we are looking for candidates who are intuitive and able to solve problems- you must have excellent investigative skills. Experience is preferred but full training is provided. Good communication skills and the ability to think on your feet are essential. • You will receive a competitive salary of £8.90. • As a Manpower employee, you will be entitled to a paid holiday of up to 33 days per year. The Fraud department is based at Drummond House, South Gyle, so you will have access to a range of on-site facilities. You must be available to work from Monday to Sunday, between 6am and midnight. You will be working 35 hours per week over 5 days, which will include one day at the weekend. However, you will receive your shift pattern 4 weeks in advance. You'll need to pass a credit check, criminal records check and be able to provide us with details of your work or back to school activity from the past two years.  View full job description
JobCentre Plus 2 years ago
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