Customer Service Advisor job in Bristol at Vertifi Limited

Customer Service Advisor

Company: Vertifi Limited

Location: Bristol UK

Date Posted:Nov 13, 2017

Customer Service Advisor Location: BristolSalary: £7.96 per hour ***No Cold calling******All inbound calls******Shift work******Immediate Start******Permanent, Full Time role including Evenings and Weekends******Start date 27th November***A fantastic opportunity has arisen at the UK’s leading 24/365 outsourcing contact centre for Customer Service Advisors to join our client's stimulating and vibrant organization. Our client has a number of Full Time vacancies for their inbound customer service advisor roles in their Bristol office.As they are open 24/7, this particular position will involve working flexible shift patterns any hours considered over the course of Monday-Sunday 07:00-22:00. (You must be able to commit to 07:00am Starts)About the Customer Service Advisor role:The role involves handling calls for over 800 clients taking a variety of calls. Their client base ranges from retail to facilities management companies, personal injury solicitors and IT support, this is a challenging and rewarding role for enthusiastic and self-motivated individuals.Key Skills required of the Customer Service Advisor:• Previous experience in a customer service role• Passionate about customer service excellence• Experience in a contact centre is advantageous• Our client are looking for excellent communicators in both written and verbal communication skills• Fluent English• You will a competent typist• You will be computer literate• Great telephone manner• You will be able to demonstrate excellent attention to detail• You will have exceptionally high attention to detail as you will be capturing information to be passed on to their clients. This includes the correct use of grammar; i.e. no abbreviated slang or text languageBenefits of becoming the Customer Service Advisor:• Ability to raise in pay scales and develop experience working on a multitude of campaigns• City centre location based very near to Cabot Circus• A company which prides itself on fun- pool table available during break times• Company pension scheme• Regular staff events• Care for the community- charity fundraising for 2 local charities• Social events - Charity Fun Days, Christmas Party, Nights Out• Staff Perks Box – Including corporate travel scheme and discounted cinema tickets.Our client prides themselves on their ability to deliver an outstanding customer experience. They are looking for those available to start ASAP.If this role sounds ideal to you and you feel you meet the above criteria of the Customer Service Advisor don’t delay, apply today! View full job description
JobCentre Plus 1 year ago
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