Customer Service Advisor job in Saffron Walden at NRS Healthcare

Customer Service Advisor

Company: NRS Healthcare

Location: Aylesbury UK

Date Posted:Nov 13, 2017

Position: Customer Service Advisor Location: Aylesbury, BucksType of role: Full time PermanentSalary: £16,500 per annum plus excellent benefitsHours: 37.5 hours per week NRS Healthcare are a market leading and award winning manufacturer, distributor and service provider of daily living aids and rehabilitation equipment. NRS Healthcare delivers services on behalf of NHS trusts and local authorities across the UK with an annual turnover in excess of £140 million.We are looking for individuals who do not just want a job but want to be part of a business that take care and are proud of what we do offering a much needed service to service users and put people first.Although based in Aylesbury site this role will be supporting the service users of our Croydon site.Customer Service Advisor duties include but not limited to:• Sales Order Processing• Service User Account Creation and Client searches• Stock query investigation and processing out of stock items• Liaising with service users to arrange delivery or collection of equipment• Ensure any complaints or issues are raised with the Customer Service manager to ensure quick resolutionCustomer Service Advisor Keys Skills and competencies include:• Good customer service experience • The ability to comply with internal process and procedures• Excellent communication skills • Good IT Skills• Good administration skills• Able to follow instruction and work to timelines and targetsIn return we offer:• A competitive salary• 33 days annual holiday inclusive of bank holidays(rising 1 day per year after 3 years to a maximum of 38 days)• Comprehensive sick pay scheme• Pension Scheme and Life Assurance• Exclusive employee discounts, savings and competitions• Bike to work scheme• Childcare Vouchers• Free Parking • Employee Assistance programme   View full job description
JobCentre Plus 11 months ago
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