Customer Service Advisors job in Birmingham at AXA UK

Customer Service Advisors

Company: AXA UK

Location: Birmingham UK

Date Posted:Sep 05, 2017

SummaryWe’re looking for positive, passionate people who know how to deliver excellent customer service to join our market-leading motor insurance claims department in Birmingham. What will you be doing?You’ll join a busy and dynamic claims department based in the heart of Birmingham City Centre, just minutes from New Street station. A confident communicator and attentive listener, you’ll deal with inbound calls, reassuring our direct customers or brokers that we’ll handle their claim with fairness and professionalism. Working closely and liaising with a number of external customers including field investigators, engineers, police and third party insurers, you’ll use a variety of tools to investigate claims. We’d also like you to build and maintain a relationship with either a large network of brokers or our direct customers.You’ll work a 35 hour working week on a rotating shift basis, between the hours 8.00am–8.00pm, Monday to Friday (and one in four Saturdays between the hours 9.00am-5.00pm). View full job description
JobCentre Plus 2 weeks ago
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