Customer Service Assistant job in Oxford at SGBD Also Jewson

Customer Service Assistant

Company: SGBD also Jewson

Location: Buckinghamshire UK

Date Posted:May 09, 2018

Branch Assistant - Tile Depot - High WycombeWe are looking for an enthusiastic and self-motivated individual who will be able to offer exceptional customer service and want to push themselves to the next levelDo you want to work for an organisation that will truly invest in you and develop you? Do you want to work for a company which is part of a worldwide leading company in their field? Do you enjoy interacting with customers face to face on a daily basis and really delivering an outstanding customer experience?Then look no further? We’re currently recruiting for a Branch Assistant. Backed by a warm and fantastic team here at CTD Tiles, we’re looking for individuals to help take our brand forward to the next level. Are you in?What will I be doing in the role?In the role as a Branch Assistantyou will;You will be required to provide outstanding customer service within the Showroom and at the Trade Counter on a day to day basis building relationships.You will also be required to deal with telephone enquiries and always ensure that customer’s needs are met whilst promoting the companies products and services.You will also be responsible for ensuring that customer orders are ready for collection when specified whilst ensuring minimum stock damage.You will be required to accurately pick stock for customer orders and deliveries.You will also be required to receive goods into the warehouse and correctly store them. As a part of you will also be required to have involvement in stock control and ensure that stock levels are sufficient.For the Branch Assistant specifically it is important that you have:You should have some customer service experience. If you know what great services like, sounds like and feels like. That’s really, really important to us.A demonstrable knowledge of the importance of good customer care. An understanding of what is required of someone with good customer service skills (i.e. the difference between being empathetic and sympathetic).Proven written and verbal communication skills.You’ll be a personable and excellent team player.More importantly, we are looking for someone with the right attitude and behaviours. Someone who is eager to learn and really develop themselves and the service our company can offer.What will I get in return?As part of the wider Saint-Gobain group, Tile Depot are able to offer a competitive starting salary and benefits package. In addition, you will have access to a career without boundaries - this could see you progressing within Tile Depot or in one of the other 30+ businesses in the UK. Progression in Saint-Gobain isn’t always upwards; talented employees also move into new and exciting functions or indeed overseas, to one of the 67 countries in which we operate. The one thing you can be sure of is that you can have an exciting and varied career at Saint-Gobain, where only you set the boundaries to your success.What do I need to do now?We would love to hear from you! In order to find out more and apply, please click below to register and submit your CV on our careers site. We will be in touch with you after your application to tell you about the next stages.AGENCY?Please note that we have our own recruitment marketing and search functions alongside an already agreed set of agency partners and will not accept any third party CV’s/Applications from anyone unless invited to do so.On occasion, we receive significantly more applicants than expected for some vacancies and under such we reserve the right to bring forward the closing date of the advertisement. We therefore strongly advise you to apply for the role promptly, to avoid disappointment should the closing date be brought forward. We are an Equal Opportunities employer and we welcome a diversity of applications irrespective of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status. View full job description
JobCentre Plus 5 months ago
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