Customer Service Assistant job in Esher at SGBD Also Jewson

Customer Service Assistant

Company: SGBD also Jewson

Location: Surrey UK

Date Posted:Mar 21, 2018

Customer Service Assistant – CTD Tiles (24hrs Per week)We are looking for an enthusiastic and self-motivated individual who will be able to offer exceptional customer service.Do you want to work for an organisation that will truly invest in you and develop you? Do you want to work for a company which is part of a worldwide leading company in their field? Do you enjoy interacting with customers face to face on a daily basis and really delivering an outstanding customer experience?Then look no further? We’re currently recruiting for a Customer Service Assistant. Backed by a warm and fantastic team here at CTD Tiles, we’re looking for individuals to help take our brand forward to the next level. Are you in?What will I be doing in the role? In the role as Customer Service Assistant you will;You will be required to provide outstanding customer service. Your duties will include dealing with customers on a day to day basis and building long term relationships. You will also be required to deal with telephone enquiries and always ensure that customer’s needs are met whilst promoting the companies products and services. You will also be responsible for ensuring that customer orders are ready for collection when specified whilst ensuring minimum stock damage and accurate picking of stock for delivery. You will also be required to receive goods into the warehouse and correctly store them. As a part of this you will also be required to have involvement in stock control and ensuring that stock levels are sufficient. For the Customer Service Assistant specifically it is important that you have:You should have some customer service experience. If you know what great services looks like, sounds like and feels like. That’s really, really important to us. A demonstrable knowledge of the importance of good customer care. An understanding of what is required of someone with good customer service skills (i.e. the difference between being empathetic and sympathetic). Proven written and verbal communication skills. You’ll be a personable and excellent team player.More importantly, we are looking for someone with the right attitude and behaviours. Someone who is eager to learn and really develop themselves and the service our company can offer.What do I need to do now?We would love to hear from you! In order to find out more and apply, please click below to register and submit your CV on our careers site. We will be in touch with you after your application to tell you about the next stages. AGENCY?Please note that we have our own recruitment marketing and search functions alongside an already agreed set of agency partners and will not accept any third party CV’s/Applications from anyone unless invited to do so.On occasion, we receive significantly more applicants than expected for some vacancies and under such we reserve the right to bring forward the closing date of the advertisement. We therefore strongly advise you to apply for the role promptly, to avoid disappointment should the closing date be brought forward. We are an Equal Opportunities employer and we welcome a diversity of applications irrespective of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status. View full job description
JobCentre Plus 1 year ago
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