Customer Service Lettings Apprentice job in Walsall at Job Vacancies Direct Ltd

Customer Service Lettings Apprentice

Company: Job Vacancies Direct Ltd

Location: West Midlands UK

Date Posted:Nov 19, 2016

Tasks include responding to incoming tenant leads enquiring about new properties to let, completing new tenancy handover paperwork and generally assisting the Lettings team. Providing excellent customer service at all time to ensure a professional/ positive image of the company is given to all existing and new customersWork on the main counter dealing with the sale of products and goodsDealing with clients over the telephoneSending and Receiving FaxesPostal DutiesFiling and maintaining internal documentsManaging in-house computer systemsSending and Receiving emailsData ProcessingScanning documentsQualifications Required: No specific qualifications required but maths and English, or IT would be preferred (all C and above) Or equivalent.Personal Qualities: Ability to make efficient use of resourcesMethodicalExcellent people skills to be able to adapt to all levels and age groupsHigh level of motivationAttention to detailExcellent communication skills & telephone mannerAbility to multi-taskExcellent Numeracy and Literacy skillsSound knowledge of Microsoft, Excel packagesAbility to work independently and as part of a teamPresentableMaturePunctualEfficientBe able to use own initiativeAmbitious individual, who is driven to achieve successful resultsWorking Week: Monday-Saturday with one day off mid-week (specific day TBC)Expected Duration: 12 monthsTraining to be provided: NVQ Level 2 in Customer service. The employer will also provide in house training relevant to the job role.Please note we specialise in office apprenticeship we will be able to deliver a bespoke NVQ framework specific to the company you are working for.Skills Required: The employer is looking for someone that can exhibit the following skills;EnthusiasmFlexibilityGreat communication skillsConfidenceA good outgoing personalityEmployer Name: CENTRICK PROPERTY SALES LIMITED View full job description
JobCentre Plus 2 years ago
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