Customer Service Representative job in Musselburgh at Avis Budget Group

Customer Service Representative

Company: Avis Budget Group

Location: Edinburgh UK

Date Posted:Feb 26, 2018

Come and join Avis Budget Group as a Customer Service Representative.Do you love to engage with customers? Are you willing to go the extra mile to provide truly great customer service? If so a Customer Service Representative with Avis Budget Group could be the role you are looking for!As a Customer Service Representative, you will build upon your existing experience to offer excellent customer service to our customers, and work as part of a team to ensure the smooth running of the store. You’ll join a fast-paced team where no two days will be the same.Key responsibilities of a Customer Service Representative:Delivering excellent face to face customer serviceDelivery and collection of vehicles to ensure that the fleet of cars is in the right place at the right timeInspecting the cars for damage post rental and working with customers to ensure costs are accounted forBeing an integral member of the team, and carrying out additional responsibilities as requiredWe look for people who:Builds great relationships with customers to understand their needs and assist them in providing outstanding customer serviceTakes ownership of customer complaints and find a resolution whilst rebuilding the brand experienceHave good communication skillsHave terrific teamworkWilling to work on a shift rota basis to cover store opening hours.Have a clean full drivers licence with 12 months’ experienceGreat rewards for great workGreat customer experiences begin with team members who feel valued and respected. In return for your efforts we offer:Competitive salaryIntensive training in store and online to get you up to speedPensionStaff rental schemeOpportunities for career growthAvis Budget Group is a leading provider of car hire solutions, operating some of the most recognised global brands through Avis and Budget, which have more than 10,000 rental locations in approximately 175 countries around the world, and through its Zipcar brand, which is the world's leading car sharing network, with more than 1 million members.If you are interested Apply Now! View full job description
JobCentre Plus 1 year ago
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