Customer Services Representative job in Derby City at AWD Online

Customer Services Representative

Company: AWD Online

Location: Derby UK

Date Posted:May 04, 2018

Customer Services Representativethathas excellent telephone communication and listening skills is required for a well-established Company based in Nottingham, Nottinghamshire, East Midlands.  SALARY:up to £16,087 per annum + Excellent Benefits BENEFITS INCLUDE:  On-going coaching and development and genuine opportunities to develop your career with the Company’s management programmes Discounts on top retail brands 28 days’ holiday inclusive of bank holidays, rising to 30 from year 2 Refer a friend scheme Corporate discounts including reduced gym, mobile phone discounts Child care vouchers Pension plan Recognition schemes  LOCATION:Nottingham, Nottinghamshire, East Midlands WORKING HOURS: 37.5 Hours per Week – Shifts 5/7 Days Between 8:30am – 7pm Monday to Friday, and 8:45am – 5pm Saturdays and Sundays – Flexibility required.  ** All Levels of Experience Considered ** ** Full Training Provided ** ** Excellent Career Development Opportunities ** ** Management Training Programmes Available ** **Immediate Start Dates Available Throughout April 2018 **  IS THIS YOU? Do you have a passion for delivering a first-class customer experience? Have you always wanted to work for a Company that offers career progression, rather than ‘just another job’? Would you like to represent some of the world’s leading companies? If you can answer ‘YES’ to these questions then we would like to hear from you!  JOB OVERVIEW We have a fantastic new job opportunity for a Customer Services Representative that has excellent telephone communication and listening skills. Working as the Customer Services Representative you will bring your experience and enthusiasm to support a UK leading brand by providing a first-class customer experience. As the Customer Services Representative and together with the Company’s drive and passion for success you’ll deliver an excellent service experience where empathy and building rapport are central. The Company is looking for confident communicators; you should be able to adapt your conversational style to build trust and enhance customer loyalty. Due to the mixed nature of enquiries, every day will be different. So, if you are looking for a rewarding new career, we’d like to hear from you. As a successful candidate, you will have an excellent opportunity to join this well-established Company that can offer excellent career development opportunities.  APPLY TODAY If this job looks like your ideal position then please send in your CV as soon as possible for our Recruitment Team to review.  DUTIES Your duties and responsibilities as the Customer Services Representative include: Enthusiastically work as part of a high performing Call Centre Team on behalf of leading companies Consistently put customers first by actively listening to them, building their trust while understanding their needs Deliver a service where empathy and building rapport are central Demonstrate good verbal and written communication skills  IDEAL CANDIDATE REQUIREMENTS Have the customer at the very heart of everything you do Are computer literate and have experience working with a PC Show a positive approach and a can-do attitude Ability to work to targets and quality measures Are able to work within a fast paced, engaging environment Ability to work in a team environment whilst maintain individual ownership Are great communicators who listen as well as talk  HOW TO APPLY To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV’s of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. PLEASE NOTE: CVs MUST be attached to your email job application in Microsoft Word or PDF format for our systems to process your application correctly, rather than your CV copied and pasted into the body of the email. JOB REF:AWDO-P4092-CSR Full-Time, Permanent Jobs, Careers and Vacancies. Find work in Nottingham, Nottinghamshire, East Midlands. Recruitment services provided by AWD online. AWD online operates as an employment agency View full job description
JobCentre Plus 12 months ago
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Customer Services Representative jobs in Derby City

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