Customer Support Manager job in Milton Keynes at Quality Personnel
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Customer Support Manager

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Company: Quality Personnel

Location: Milton Keynes, Buckinghamshire

Date Posted: Nov 24, 2011

Dealing with all call management functions, incorporating diagnostic advice, service call control, call routing and customer care, whilst supervising the entire service desk.
Responsibilities Control of service calls making sure the most appropriate action is taken for every situation and to maintain good SLA s.
The role Successfully manage a very busy helpdesk and scheduling department which operates 7 days a week...View full job description
From Reed - 24 Nov 2011
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