Debt Recovery Officer job in Maidstone at Connect2Staff

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Debt recovery officer

Company: Connect2Staff

Location: Maidstone UK

Date Posted: Oct 01, 2014

Connect2Kent are looking for debt recovery officer that will undertake debt recovery from clients and external establishments in accordance with authority's Debt Recovery Procedures, to ensure that income is maximised.Main duties and responsibilities:· Follow the authority's Debt Recovery procedures, referring any complex cases or anomalies.· Liaise with Assessment Officers and Budget Holders, checking that the necessary debt referrals are received and working with them in a joint approach to debt recovery, taking into account the needs of the client where required.·Prepare background information for court cases, liaising with Assessment Staff and Budget Holders to ensure that a thorough case is prepared to enable the County Council to reclaim the debt concerned.· Act as the focal point for families and internal staff, through written correspondence and phone calls.· Attend regular debt meetings on behalf of the Team Leader.· Collate and maintain debt recovery spreadsheets, and produce statistics, ensuring that the core information is gathered concerning client and health authority debt and to enable the Team Leader to produce reports on which senior management decisions will be based.· Produce accurate paperwork for the write-off process, requesting the probate search where applicable.· Maintain the client billing system, inserting the correct debt categories and liaising with the legal team concerning charges applied on property etc to ensure that all final bills are accurate. · Refer appropriate cases to the Lead Officer Level 1 (Debt Recovery) to carry out a visit.Candidates will be required to register at our office in Kings Hill, West Malling and will also be required to complete an online skills test prior to registration. DUE TO THE URGENT NATURE OF THIS POSITION, PLEASE RESPOND TO THIS ADVERT ONLINE IN THE FIRST INSTANCE. IF YOU DO NOT HEAR FROM US WITHIN 48 HOURS PLEASE ASSUME YOU HAVE BEEN UNSUCCESSFUL FOR THIS ROLE. View full job description
JobCentre Plus3 weeks ago
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Debt Recovery Officer jobs in Maidstone

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