Direct Payments Advice Assistant job in Truro at Cornwall Council

Direct Payments Advice Assistant

Company: Cornwall Council

Location: Truro UK

Date Posted:Aug 07, 2013

About The RoleThe Direct Payment Advice Team is a small team based within Adult Care, Health & Wellbeing, providing a wide range of support to people who may be considering, or have chosen to employ a personal assistant(s) with their Personal Budget to meet their eligible social care needs.The Operational Support team delivers a comprehensive quality support. The team must work to ensure it achieves the expected quality standard, performance and behaviours of Cornwall Council. This role will play a key part in delivering services in this context and to ensure quality customer care standards.Knowledge of social care processes as well as the transformation agenda set out in the Putting People First concordat and more recently the Think Local Act Personal would be an added advantage. This is a fixed term contract for a 9 month period.This role may represent a suitable secondment opportunity for existing Cornwall Council employees. If you wish to be considered for a secondment, please obtain your manager’s permission before applying.This position will be subject to a basic Criminal records disclosure check. About YouApplicants will have a good general education to GCSE standard and proven experience of administrative work, including good typing skills and customer care. The ability to use Word, Excel, Access and other related Microsoft Office products such as email is essential.You will need to have the ability to work to deadlines effectively, be organised, flexible, diplomatic and have the confidence to deal with a wide variety of people, and be able to work under your own initiative. Good communication skills and attention to detail are essential. About UsThe Adult Care, Health & Wellbeingand Directorate provides assessment and care services for older people and adults with physical and learning disabilities and their carers.They work with partner organisations to provide integrated services for all service users, e.g. Single LD Service and Health and Social Care Hubs. Joint working will continue to develop.Cornwall Council is committed to safeguarding and is an equal opportunities employer.More Info...Interviews are expected to take place on Wednesday 21st or Thursday 22nd August 2013. Additional Job Board TextFor further details and to apply please visit www.cornwall.gov.ukPlease note we do not accept CV’s.The nearest jobcentre is (delete as appropriate) Bodmin (PL31 2JB) / Falmouth (TR10 8SB) / Helston (TR13 8HX) / Liskeard (PL14 3AG) / Newquay (TR7 1BY) / Penzance (TR18 2NP) / Redruth (TR15 1AL) / St Austell (PL25 5TY) / Truro (TR1 2PU) View full job description
JobCentre Plus 1 year ago
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