EQUINE CLAIMS HANDLER job in York at Reedcouk


Company: reed.co.uk

Location: York UK

Date Posted:Jan 04, 2016

The RoleOne of the UK's leading general insurance and financial services companies have a Equine Claims Handler vacancy within their Equine Claims Unit at York. Successful applicants will be dealing with all aspects of equine claims.Job Specification* The provision of a quality customer service* Handle all types of equine claims * Liaise with adjusters, vets and consultant vets * Handling incoming written and telephone enquiries from policyholders and the agency network* Provide information to underwriters for renewal information * Keep agents informed about their clients' claims * Occasionally visit vets, insured's and agents when the need arisesPerson SpecificationEssential* Customer focused with a demonstrable knowledge of the importance of good customer care* Shows the necessary skills to work in a team environment * Self motivated with an enthusiastic attitude to work * A creative approach to problem solving including the contribution of original ideas * Performs well under pressure and manages and prioritises a changing workload* Sound judgement with the ability to analyse, evaluate and make logical decisionsBeneficial* Equine experience would be an advantage* Previous claims handling experience* Previous experience of using telephones in a professional environment* Information technology proficiency with the capacity to quickly assimilate to new systems* An awareness of insurance products and services, particularly those relating to the equine field.Qualifications/Other5 GCSE's minimum grade C to include Maths and English. View full job description
JobCentre Plus 3 years ago
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