French Speaking Product Specialist job in Musselburgh at Reedcouk

French Speaking Product Specialist


Location: Edinburgh UK

Date Posted:Apr 11, 2017

Product Specialist for French and English (Fraud Team)Full Time, permanent, £16,295My client provides international customer services for a specialist High Street and Internet retailer and if that doesn't sound exciting to you, we can assure you it is! We challenge you to come and work for us in a multilingual fun environment, where most speak at least two languages, and we communicate daily with people in various countries across Europe!We operate in shift patterns 7 days a week 8am to 8pm.40 hours contact - any 5 from 7 days most shifts 11:30am to 8:00pm including most weekendsPerkz: employee benefits scheme that works with the best UK retailersLearning and Development coursesCareer opportunities within the accountMonthly incentivesIf you feel you would like to be part of this team and you are ready to show your best talents, please apply for this role:Main Responsibilities include:Quickly understand the client's needs and what actions are necessary to carry out requests successfully.To develop and maintain a full knowledge of client products and services.Review various customer transactions to identify suspicious activity/fraud.Analysing trends.Gathering evidence.Identify potential process improvements in the fraud processes as needed.Knowledge and skills required are:Strong problem solving and analytical skills.Extremely proactive and naturally inquisitive.Ability to see the big picture while effectively analysing details.Strong attention to detail.Ability to make decisions quickly, confidently and accurately.Proven ability to work effectively in a fast-paced environment.Preferred background of having worked within a fraud team, Industry experience in online Retail and knowledge of the Retail Decisions fraud system is helpful but not necessary.Preferred experience in credit card, PayPal and other payment options.Excellent phone and email communication skills.If you have all the above and looking to start your acreer in a multinational orgnaisation, please apply online today! Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age. View full job description
JobCentre Plus 2 years ago
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