Guest Service Assistant Nights job in Derby City at Holiday Inn Express

Guest Service Assistant Nights

Company: holiday Inn Express

Location: Derby UK

Date Posted:Aug 27, 2015

Being a Guest Service Assistant (GSA) means being the person who makes our guests feel welcomed and pleased with their choice of accommodation. It means taking and showing pride in your hotel and delivering a great guest experience consistently.As a GSA you may be the first person a guest encounters at our hotel so you’ll need to be friendly, professional and confident. You’ll be the person a guest turns to if they have any concerns or complaints and you’ll be empowered to make things rights. GSAs are the beating heart of our hotel and get involved in everything from serving at the bar, to preparing breakfast, to taking reservations, to ensuring our housekeeping and maintenance teams are aware of any issues, so you’ll be great at juggling tasks and turning your hand to many different things.We’re looking for individuals who can really shine in a busy setting, who are comfortable and confident in meeting and engaging with new people and who have a passion for great customer service. Practices and processes can be taught, but pzazz is what comes naturally to our GSAs and is what makes them special.Preferred skills:articulate and communicativenumerategood interpersonal skillsorganised and systematicconcerned with quality of product and servicecomputer literateteam workerThis vacancy will not be recruited via an agency View full job description
JobCentre Plus 3 years ago
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Guest Service Assistant Nights jobs in Derby City

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