Guest Services Assistant job in Cardiff at Holiday Inn Express Cardiff Bay

Guest Services Assistant

Company: Holiday Inn Express Cardiff Bay

Location: Cardiff UK

Date Posted:Apr 10, 2013

To assit in the day to day operation of the hotel with responsibilities including* Reception duties, including chaing in and out of guests, answering telephone, making reservations and dealing with queries and enquiries.* Cash handling, including float counting and banking in compliance with brand standards* Communicate any changes to room status throughout the day with housekeeping* Bar duties, including setting up, replenishing of stocks, serving guests, cleaning tables and washing glasses* Setting up, preparation, service and clearing of breakfast including using the dishwasher and general cleaning* Preparation of meeting rooms including meeting and greetnig of clients, maintenance during the day and clearing after meetings* Comminucation of maintenance issues between housekeeping and maintenance technician* Taking deliveries from suppliers* Completion of tasks as designated per shift* Ensuring that cleanliness is maintained in all public areas* Have a good knowledge of your local area* To complete regular room checks and record and service rooms if required* Be aware of Priority Club Loyality Rewards scheme and be actively involved in enrolling new members* Embrace Stay Real culture* Be actively involved in your personal development and training* Any other duties that may be requested by the management of the hotel. View full job description
JobCentre Plus 6 years ago
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