HOTEL NIGHT MANAGER job in Milton Keynes at Peartree Lodge Waterside

HOTEL NIGHT MANAGER

Company: Peartree Lodge Waterside

Location: Milton Keynes UK

Date Posted:Oct 24, 2017

An independently owned and run hotel is looking for a mature, responsible, reliable, loyal, trustworthy, presentable, good character candidate to join our team.Previous Night Manager/Night Receptionist/ Night Porter experience in a hotel environment preferred.To follow the required Hotel procedures of security according to the latest 'Work Instruction’. These include the following: -To be responsible for keeping the hotel premises secure and ensuring wherever possible that the guests have a restful and safe stay.To report directly to The General Manager and follow instruction and further training whenever necessary from her and other relevant managers on a regular basis.Carrying out hourly patrols inside and outside the hotel. This safeguards the security of the hotel premises, enables monitoring control of noise levels to ensure other guests are not disturbed, and controlling a 'non-smoking’ policy throughout the hotel.To deal with any incidents that occur inside and outside the premises, professionally, calmly, and quickly.To keep calm, polite and professional at all times when dealing with guests and/ or colleagues.To represent the best level of customer’s service and professionalism to the guests possible.Some daily cleaning tasks inside the public areas of reception, office, and outside the hotel.To monitor the hotel's CCTV.Being able to silence and investigate the fire alarm panel and follow the hotel’s ‘Fire Procedure’ if the fire alarm sounds in a calm and responsible manner.Following the hotel’s checking in process with any late check ins, and taking payments for these.Answering some phone calls dealing with guest’s needs at the Front Reception in a polite and professional manner.To Communicate well with your colleagues and General Manager daily.Uniform supplied after training and trial period. Hours and PayApproximately 30-39 hours a week.3/4 Consecutive Night Shifts. Shift pattern by negotiation to suit you and your co- workers.9 or 10 hour shifts between 10pm and 8am.Will be required to cover some holiday shifts for your co-worker, and to work over the Christmas and New Year period.Hourly rate £8 an hour depending on experienceZero hours based contract.Please apply with CV by email and provide your contact phone number so we can call you. View full job description
JobCentre Plus 2 months ago
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