HR Systems AnalystLiverpool FTC 12 months A HR Systems Analyst with experience in providing systems support, maintenance and test practices within a HR environment is required to work on a contract basis in Liverpool.The HR Systems Analyst will provide specialist systems support for all HR systems to enable the self-service system to be deployed to its fullest extent and for the HR Shared Service (HRSS) team to operate at its optimum level of efficiency and effectiveness. You will apply updates and upgrades in line with agreed business policies and practices, mitigating risk to the business operation with particular consideration of the monthly payroll cycle.Key accountabilities:Provide first line systems issue management and resolution, escalating unresolved incidents to third party support provider or client Technical Services to minimise service interruption to the businessUndertake problem analysis of query trends and identify and implement remedial actionSupport the test process for fix releases and upgrades - undertake impact assessment of the changes and maintain the regression test packs for testing new functionalityIdentify changes in systems functionality which may require a revision to the business process and support HR Co-ordinator to quantify the scale and impact of the changesUpskill the HRSS team in new systems functionality/changes so that service delivery standards are maintained Maintain the client organisational structure in Fusion HR (Oracle)Upload and manage HR intranet contentDeliver training as required to colleagues to improve awareness and capability in the businessParticipate in or lead projects at the direction of the HR Systems ManagerMaintain knowledge of emerging SAAS market developments and share good practice and knowledge to support the learning across the wider HRSS teamAdvises HR Systems Manager on issues that may impact an accurate payroll cycleAdvise within the operational risk appetite of the business taking into account reputational riskComplies with relevant Group policies, testing and certifying (or considers and escalates) the adequacy and effectiveness of the business controls on a regular basisAbout you Experienced in providing systems support, maintenance and test practices, ideally within an HR environmentWorking knowledge of industry HR systems best practice, legal and compliance issuesGood understanding of HR system hierarchiesStrong analytical and problem solving skillsStrong customer service skills with the ability to interact with a range of customers to resolve issues swiftlyBe resilient and able to prioritise a busy and varied workloadFlexible and adaptable approach to deal with changing situations and needsWhat you’ll get in return Upon joining the team you will receive an attractive reward package plus the opportunity to participate in a bonus scheme linked to helping our customers and the success of the businessYour pay will be made up of two different elements: Your salary and benefit allowance of 12%Generous holiday allocation of 28 days per year plus bank holidays (pro rata for hours worked)A flexible reward package designed to benefit you as an individual - our benefits programme is designed to help you get the most from your monthly and pay and offers you a range of benefits.About UsOur client is the new name in Personal, Private, Business and Commercial banking.Launching formally into the marketplace in 2017, we will be a UK bank, focused on driving change in the banking industry. We’ll do this by putting the customer at the heart of everything we do, servicing the communities in which we reside with the level of professionalism and friendliness that they expect. We’re creating a bank for our customers and all our employees to be proud of.This is a unique opportunity to be part of a new UK bank from the outset, with all the exciting challenges and rewards that the journey will bring.This role will be assessed against the competency framework for band 4 roles in the Technical Specialist job family. These are:I am a proud advocate of our clientI listen and challenge to make things betterI make well-informed decisionsI take accountabilitySoftware and tools: Microsoft Word/Excel. Good knowledge of Oracle / Fusion HR. PayrollLanguage(s): Fluent in EnglishFunctional relations: Upskill HRSS team. Deliver training as required to colleagues to improve awareness and capability in the business. Advise RH Systems Management.Personal capacity: Ability to meet commitments and deadlines. Very good interpersonal skill. Strong analytical and problem solving skills. Good understanding of HR system and hierarchies.At First Recruitment we understand just how important it is to secure the right people. That’s why our Commercial consultants always take the time to understand requirements in detail and offer sound advice to both clients and candidates. We actively recruit at all levels, Graduates/Trainees, Administrators, Coordinators right through to Management Roles. This is a superb opportunity for any HR Systems Analyst looking to work for a reputable engineering organisation.
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