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IT Service Administrator
Position Objectives oManage the new joiner, leaver and mover processes for the business and its clients. oMaintain all relevant Delivery Schedules, Asset Registers and other documentation applicable to role. oBasic support for IT Managers with processes regarding costs, budgets and invoicing. oProvide scheduling support to the IT Management Team for meetings and seminars, review availability, arrange meetings, set up conference calls etc oActively manage own personal training and development, identifying any suitable development opportunities. oAny other duties that may be required to ensure the efficient operation of Service Provision. oInteract with customers where possible; maintain a professional high level of customer focus through regular and quality communication. oUnderstand and adopt the principles of acting as a professional service provider to ensure a consistent standard of support to clients, which will be measured through feedback. oContribute to the continuous review and improvement of Technical Services team processes. oEnsure all asset details are maintained in asset databases. oTo support project work and provide resource where applicable to enhance these initiatives. oWork with colleagues at all levels in order to provide the best service to clients, working around hierarchy etc in order to get the job done...View full job description
From CV Library
- 31 Jan 2012
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