IT Support Analyst 2nd Line job in Musselburgh at Monster UK

IT Support Analyst- 2nd Line

Company: Monster UK

Location: Edinburgh UK

Date Posted:Feb 04, 2015

IT Support Analysts, Evolve IT's Edinburgh based financial services client are currently expanding and require a Support Analyst with excellent skills in providing first class 2nd Line IT support to wider business departments within this highly successful organisation, initially on a 15 month Fixed term contract basis.About you:As an experienced Service desk analyst, you will be working with a number of departments to resolve any desktop or Network user issues, and as such your skills in the following will be paramount:A technical mind-set, with prior experience of supporting a large number of diverse users on both Desktop and NetworksA strong communicator, adept at communicating technical issues to non-technical usersA pro-active, conscientious attitude and an ability to work to tight deadlines with accuracy, often juggling priorities according to business needs whilst doing so.About the role:This IT support role requires a motivated individual and you will liaise with many users and colleagues using the following technologies:MS Outlook (07-13) and Windows 7 OSSupport of Printers, PCs and peripheralsOngoing Server MaintenanceLaptop and basic Telephony/Comms supportMS Exchange Server, Active DirectorySupporting of Project work where relevant (e.g. New User set-up, upgrade roll-outs) In return for your endeavours you can expect to work within a growing team delivering first class IT Support for a well-known and highly successful organisation. Due to this success on offer is a highly competitive remuneration package to reflect your experience and abilities including generous pension and annual Bonus.For more information or to apply today Contact David Flynn at Evolve IT: / 01316599895 View full job description
JobCentre Plus 4 years ago
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