IT Support Analyst job in Musselburgh at Monster Job Warehouse

IT Support Analyst

Company: Monster (Job Warehouse)

Location: Edinburgh UK

Date Posted:Sep 09, 2014

We are now recruiting for an award winning and independently owned pensions, benefits and risk consultancy. Our client has operations throughout the UK and works with a wide range of corporate clients, trustees and public sector organisations.As an IT Support Analyst you will be responsible for providing broad ranging and high quality technical support and consultancy services to the platform.Your main focus will be:• Provision of operational systems support administration and maintenance • Assisting with systems performance monitoring and troubleshooting • Performance of server checks recording metrics for capacity management and proactive fault management• Supporting ITIL incident, change and problem procedures • Ensuring that all work is undertaken in a rigorous and methodical manner and that comprehensive audit trails are maintained• Adhering to the firm's information security standards, policies and proceduresEssential Experience:• Relevant Microsoft technical qualifications, particularly MCP experience in server products• Ability to script of code in one or more of the following PowerShell, Batch, HTML, C#,SQL• Has worked in a 1st or 2nd line support role within a service desk for a minimum of 5 years.• Microsoft Operating Systems, particularly, Windows 7, Window Server family products particularly Windows 2003 and 2012 server, Microsoft SQL server, Operations Manager (or equivalent performance tool)• Exposure to Microsoft SharePoint, or other market leading CMS. • C#, SQL, Applications Development exposure advantageous• Understanding and expertise of working to ITIL (particularly incident , problem and change management disciplines) and ISO 27001 best practice• Experience in web based application hosting and troubleshooting.Why should you apply?You'll be working on ground breaking projects within an industry leading organisationYou'll be working for one of the UK's "Best Companies to work for" as voted by The Sunday Times 2014.To find out more please send your CV to cstephenson@headresourcing.com View full job description
JobCentre Plus 5 years ago
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