IT Support Engineer Great Career Prosepects job in Musselburgh at Monster UK

IT Support Engineer- Great Career Prosepects

Company: Monster UK

Location: Edinburgh UK

Date Posted:Jan 15, 2015

IT Support Engineer- Edinburgh or Glasgow- £28k-30k + BenefitsIT Support Engineer / Infrastructure Support Engineer / Support Analyst / Senior 2ndLine Support- Junior 3rdline support / IT Support Analyst / Windows / Desktop / Server / 2ndLine Support / IT Support Engineer required for a permanent opportunity in Edinburgh or Glasgow.IT Support Engineer- Cathcart Associates are working with a very prestigious IT services company, to recruit an IT Support Engineer for a brand new permanent opportunity in either their Edinburgh or Glasgow office.This is a great opportunity for an experienced 2ndLine Support professional that has good exposure to 3rdline support across Microsoft server environments to progress both technically and professionally within the infrastructure arena.You will be joining a highly innovative services company, who have the highest expectations for their technology and services; you will be working in a critical, complex environment with varied responsibilities that present both technical and operational challenges.If you enjoy working in fast paced environments, with the most cutting edge technologies, and you want to progress within your career both professionally and technically, apply now as you don't want to miss out on this one.Key Responsibilities:** Taking ownership of users' issues and identifying appropriate solutions to resolve service incidents and requests** Answering, resolving, and updating all incidents/requests from users to company SLA's** Troubleshoot user issues quickly, effectively and professionally** Responsible for providing 2nd/ 3rdline support across diver MS platforms.** Act as an escalation point for the Helpdesk Support team on issues when requiredKey Requirements:** Active Directory** MS Windows Operating Systems XP/7 and 8** Solid skills in supporting MS Windows Server 2003, 2008-Support/Administration** Good knowledge of virtual platforms, from a support and admin point of view- Ideally VMWare** Experience with Citrix environments XenDesktop / XenAPP would be highly desirable but not essential** Certifications such as MCP, MCSE and / or MCSA would be an advantageFor more information apply now, and call John McMahon on 0131 510 1500. View full job description
JobCentre Plus 4 years ago
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