IT Support Technician job in Walsall at MSC Industrial Supply

IT Support Technician

Company: MSC Industrial Supply

Location: Wednesbury UK

Date Posted:Mar 19, 2018

Here at MSC Industrial Supply Co we are looking for an IT Support Technician to provide 1st and 2nd line support to our 250 associates.  The role will be extremely varied and will cover software and application support, mobile device support, hardware/printers and some networking. You will be supporting in a Windows environment and responsible for 1st and 2nd line support.MSC has a large centralised IT department based in New York. As part of the Operations team in the UK you will be expected to provide IT support to circa 250 UK associates, some of them being field based. This includes; ·         Responsibility and development of IT projects and services, taking the lead with the installation and        maintenance of IT infrastructure. ·         Troubleshoot PC/Laptop hardware and software issues. ·         Active Directory administration ·         Phone switch and contact centre (Unify) support and administration·         Mobile device (iOS & Android) deployment and support. ·         Network support – IP reservations, DHCP administration. ·         Peripheral support – MFP, barcode scanners, RF guns·         Department moves and setups·         PC/Laptop imaging and deployment·         Cabling – running network cables, patching leads etc.  (may be required at height) ·         Contracts management – setup, manage and review contracts for services and maintenance agreements, focusing on reviewing operations expenditure.·         Operations supportTo be successfully considered for this opportunity it is essential that you can demonstrate awareness with:Using/supporting Desktop PC (Windows 7 & Windows 10) A+ CompTIA certificationNetwork+ CompTIA certificationMicrosoft certified IT professional certification – or equivalentServer Environments (W2008, W2012), VMWare, blade serversGood working Knowledge in using / supporting Microsoft Office 2013 - Office 365Windows server certified professional MSC Industrial Supply is one of the largest direct marketers and premier distributors of Metalworking and Maintenance, Repair and Operations ("MRO") supplies to industrial customers throughout the United Kingdom. MSC employs one of the industry's most knowledgeable sales forces and distributes over 200,000 industrial products from over 1000 suppliers to over 50,000 customers. Benefits play an important role in your choice of an employer, which is why MSC offers a generous package, including (amongst others):Holiday entitlement of 25 days per year, plus public holidays, pension scheme – company matched up to 10% of annual salary, private medical insurance, life insurance – 6x annual salary, associate incentives and discounts, free parking, Cycle to Work scheme and discounted health cash plan.We hold a “1 Star Best Companies” accreditation for engagement and are an “Investor In People” accredited company as well as a member of "The Institute of Customer Services".    View full job description
JobCentre Plus 6 months ago
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