Inbound Customer Service Advisor job in Runcorn at Search Consultancy LTD

Inbound Customer Service Advisor

Company: Search Consultancy LTD

Location: PRESTON BROOK, MERSEYSIDE, CHESHIRE UK

Date Posted:Jun 01, 2017

Inbound Customer Service Advisor - Permanent - On-Site Parking AvailableStart Date: 19th June Do you have a passion for customer service?Do you want to work for a company with a great reputation in delivering excellent customer service?Do you have customer service experience either telephone based or face to face?How does free on-site parking sound?If you possess excellent customer service skills we want to hear from you!We are looking for Inbound Customer Advisors to join our inbound call centre team based in Preston Brook. Immediate starts are available.Based in Preston Brook, as a customer service advisor you will take inbound calls from M&S customers who expect the same high quality shopping experience that they receive in store. You'll deal with a wide range of enquiries, ensuring that the customer's query is resolved first time while ensuring that the online database is updated accordingly. These calls will be about flower, furniture, clothing, homeware and food orders. You'll also be expected to respond to customer complaints and queries on information and returns.Salary: - £15,795Working hours are: - Flexible between 8am - 11pm Monday - Sunday on a rotational shiftThe ideal candidate will:have a natural enthusiasm for customer service and confidence when speaking to customersenjoy working in a fast paced environmentbe great at problem solving and strive to leave the customer happy each and every time.be a team player.Essential:You must be able to provide satisfactory references for the last 3 yearsYou must have NO unspent criminal convictionsMust be able to pass a lenient credit check Interviews and start dates ASAP. Click APPLY today or call Pammy Nauranga at Search Consultancy - Manchester for more information.Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age. View full job description
JobCentre Plus 6 months ago
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