Internal Account Manager job in Crewe at Meridian Business Support

Internal Account Manager

Company: Meridian Business Support

Location: Crewe UK

Date Posted:Apr 26, 2018

The ethos and values are central to the way this company do business. They help to shape the culture by defining the behaviours they expect from the staff.The RoleResponsible for the management of internal customer accounts for a number of major accounts, serving as the first point of contact, providing a friendly and efficient service that meets and aims to exceed customer expectations and ultimately driving customer loyalty.Supporting the external sales team to grow major accountsCoordinate the day to day management of customers quotations, orders, generate and convert sales leads.Identify and achieve profitable sale opportunitiesPrepare quotations and tenders.Receive inbound calls and build effective customer relationships to ensure excellent levels of customer serviceBuild strong customer relationshipsUnderstand business needsWork closely with field sales team to provide sales supportProactively follow up quotationsReview ordersDevelop new opportunitiesManager personal portfolio of customer accountsEnsure accounts operate effectively and any information required is provided quicklyAccurate management of customer informationKeep customers fully updates on quote and order progressRespond to all cancellation requestsProactively liaise between departments and manufacturing sitesMaximise salesAssist with customer meetings and visitsPrioritise workloadPerson SpecificationEssentialStrong Customer Service/ Account Management backgroundStrong organisational/ admin skillsAbility to influence and negotiateConfident, solution focused and forward thinking approachExcellent communication skillsPreferredUse of OracleExperience of account management with manufacturing or engineering business to businessHoursMonday-Friday 37.5 hoursSalary£19,000-£20,500 per annumInterested?Call Laura on 01782 272400 Meridian Business Support is acting on behalf of our Client as a Recruitment Agency. View full job description
JobCentre Plus 7 months ago
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