Internal Account Manager job in Bristol at Monster UK

Internal Account Manager

Company: Monster UK

Location: Bristol UK

Date Posted:May 13, 2017

Job Title: Internal Account Manager    Location: BristolJob Sector: Customer Service/Commercial CateringJob Type: PermanentSalary: Up to £19,500 PA + uncapped OTEJob Reference: SS/18711 About the Company:A well–established, highly reputable and successful leading provider of commercial catering equipment & disposables based in Bristol. They are able to offer their customers the highest quality products, comprehensive product ranges and a first class customer care. About the Role:Working as an Internal Account Manager, you will be required to maintain, retain and develop existing customer accounts through proactive sales activity.  The role will be varied and specific duties will include: Handle a portfolio of approximately 350 existing customer accountsWork closely with customers to determine their needs and in turn fulfil them by putting forward products and proposals to meet those needsSetup a regular call plan and ensure customer CRM notes are regularly updatedAssist the customer service team – should a query or issue arise with one of your accountsEnsure all outbound customer communications are to a professional standard and in keeping with the company’s tone and brand guidelinesProactively upsell by offering related products or current promotions to increase order valuesQuote and process special item orders (non stock items)Maintain thorough and accurate customer service records and update contact details on the CRM systemWork as part of the sales team to drive positive company sales resultsProactively promote the company Key Skills/Experience Required:In order to be considered for the role of Internal Account Manager, you must possess the following: Strong sales and customer service skills ideally gained from a product – orientated roleEffective relationship building abilitiesExperience of working within a fast - paced office environment A confident and professional telephone mannerThe ability to work well as part of a teamGood PC literacy including; Word, Excel & OutlookAble to work well under pressure effectivelyKnowledge and experience of commercial catering products would be desirable but not essential Salary/Benefits Information:Salary up to £19,500 PA (DOE)Uncapped OTE Opportunities for progressionPrestigious offices Competitive company benefits Contact:Sophie Simmonds01275 813019sophie@cavendishmaine.com Footnote  If your application is successful we will contact you to discuss the opportunity in more detail, within 48 hours of receiving your application. Due to the overwhelming Application response we receive through various sources should you not hear from us within one week then please assume your application has been unsuccessful.   View full job description
JobCentre Plus 2 years ago
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