Junior System Support Analyst job in Maidstone at Reedcouk

Junior System Support Analyst

Company: reed.co.uk

Location: Maidstone UK

Date Posted:Mar 14, 2017

As my client continues to utilise more technology to help us succeed, the person in this role will become part of a team that is essential in taking this forward. The successful candidate will get hands-on experience at a company that is driven by a sense of purpose and an appreciation for how technology will shape its future.In this job you will be:Providing reporting for the overall serviceManaging the end to end delivery of small system changesAssisting in preparing/delivering service review/project meetings with suppliers and staffSupporting projects delivering new software and changes to existing systemsIdentifying opportunities to improve any element of service deliveryHelping diagnose system issuesSupporting incident reviewsDealing with any other business admin duties that might be required from time to timeThe Systems team is responsible for supporting the main CRM application as well as a number of other developments that work alongside it. The team is also responsible for other technology initiatives not related to these systems, and there is a need for the successful applicant to be flexible with the duties they will face on a day to day basis. We're an agile team that wear many hats.As part of the Systems Development team you would be working with suppliers, IT and Infrastructure, as well as the wider company, to ensure the provision of a robust technical service. This role offers opportunities to learn technical aspects of the role at each stage of the overall systems management lifecycle, along with developing wider personal skills through stakeholder engagement and team participation. Specific skills and experience required include:Good grammar and punctuation plus good verbal and written communication skills - clear spoken and written EnglishAnalytical in approach, with a high attention to detailFantastic organisation skills with the ability to prioritise actions and tasksExperience of Microsoft Office (Word, Excel, Outlook) but also confident enough to take on new and bespoke systems as wellAn ability and willingness to learn new skills and technologies quickly - the ideal candidate would be motivated to further their knowledge and skills as their position within the team growsThe ability to work with colleagues at all levelsA confident and friendly individualGreat attention to detail with a drive to get things done rightGood level of accuracy, fast learning and well presentedA passion for technologyWillingness to wear various hats - work often has many elements to it, including: support and maintenance, admin, testing, coding/development and planningHuntress does not discriminate on the grounds of 'protected characteristics' as defined under the Equality Act and other relevant UK legislation.Huntress acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK. View full job description
JobCentre Plus 2 years ago
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