Maintenance Manager job in London at Holiday Inn Express

Maintenance Manager

Company: Holiday Inn Express

Location: London UK

Date Posted:Jan 23, 2017

 Head of MaintenanceJob Band:4/5Department:MaintenanceHotel Level:I – IIReports to:General Manager,Senior Guest Service Manager Job overviewPerform preventive and regular maintenance and repairs to all areas of the hotel. Responsible for maintaining a clean and organised maintenance shop and for the security of hotel inventory and assets such as tools, supplies, furniture, fixtures, and equipment.At Holiday Inn Express we look for people who are welcoming and can focus on the things that really matter to our guests – and get them right every time. Duties and responsibilitiesFinancial returns:Contribute in the preparation of the annual departmental operating budget and financial plans. Monitor budget and control expenses with a focus on energy management, preventive maintenance, and capital planning. Support hotel renovations and other projects; contribute in the negotiation contracts. Help drive improvements in team member engagement that are aligned with the service philosophy. People:Manage day-to-day staffing requirements, plan and assign work, and establish performance and development goals for employees. Provide mentoring, coaching and regular feedback to help manage conflict and improve employee performance. Educate and train all employees in compliance with governmental and safety regulations. Ensure staff is properly trained and has the tools and equipment to carry out job duties. Promote teamwork and quality service through daily communication and coordination with other departments. Communicate with all hotel department heads to stay informed of maintenance needs and ensure timely responses to requests. Guest experience:Understand and respond to customer’s needs and ensure a high level of guest satisfaction. Carry out preventive maintenance programme to ensure facility is maintained and in service for our guests (example: lighting, refrigeration, heating, air-conditioning, water treatment systems, etc.) Responsible business:Maintain and order parts and supplies in a timely and efficient manner while minimising waste and maintaining “green” initiatives. May be responsible for hotel security to minimise risk of theft, crime and other hazards.Perform other duties as assigned. May also serve as manager on duty. AccountabilityThis is the lead maintenance job in a small, limited-service, single-site hotel with a limited range of facilities. May supervise a small maintenance staff. Qualificationsand requirementsAdvanced vocational training plus two years of experience in general building maintenance or construction, or equivalent combination of education and experience. Professional certification and licence if required by law. Hotel experience preferred. Must be able to speak local language(s). The statements in this job description are intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.   View full job description
JobCentre Plus 2 years ago
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